Pegasystems Pega Certified System Architect (PCSA) 86V1 認定 PEGAPCSA86V1 試験問題:

1. You are developing a case type to process visa applications. As part of the process, applicants
need to schedule an interview with the consulate. A child Interview case is created for the interview
process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

A) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.
B) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
C) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
D) Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.

2. A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address .
How do you configure this requirement?

A) Add a case-wide optional action to the workflow for the address submission.
B) Add an alternate stage to the case life cycle to change the address.
C) Add a button to each assignment to present the customer with a form to submit a new address.
D) Add a case-wide optional process to the case workflow to perform the address change.

3. An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

A) Add a set of optional actions to the case workflow.
B) Add a button for each profile page to each assignment.
C) Add an alternate stage to the case life cycle.
D) Add an optional process to the case workflow.

4. Which business need do you address through delegation?

A) A risk officer wants to adjust the income threshold for automobile loans.
B) A care supervisor wants to authorize a second opinion for an insurance claim.
C) A general manager must approve catering proposals that exceed EUR5000.
D) A service representative must attach the appropriate form when emailing a customer.

5. An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?

A) Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.
B) Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.
C) Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.
D) Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.

質問と回答：