Salesforce Certified Platform User Experience Designer 認定 Plat-UX-101 試験問題:

1. A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?

A) Continue iterating.
B) Create business model canvas.
C) Determine what to prototype.
D) Build partnerships.

2. A UX Designerhas created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?

A) Qualitative
B) Focus Groups
C) Survery
D) Usability Testing

3. The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?

A) Replace the top-of-page validation with two field validations, assigning the respective fields.
B) Replace the validation rule with help text informing the businessrequirement.
C) Make sure the required field names are added to the top-of-page error message.
D) Remove the validation rule completely and provide training about order changes.

4. Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible.
Which principle would represent their company strategy?

A) Reframing products in terms of outputs over outcomes
B) Prioritizing engagement over number of impressions
C) Highlighting product benefits over uncovering customer needs

5. A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used

A) cognitive walkthrough
B) User test
C) card sorting
D) treetesting

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