Nokia SDM Certification - PS NSOP 認定 SDM_2002001030 試験問題:

1. When is the right moment to freeze the project scope considering the case life cycle?

A) At Disengagement.
B) During the Handover from business acquisition to project delivery phase (Gate 6 - PTA).
C) Before Gate 4.
D) During operational delivery.

2. The customer is concerned about NSN Security Management employees having access to its IT network. What is the correct response?

A) Inform the customer that the Security Management team must have access if they are to perform their duties as agreed in the contract.
B) Meet with the customer and explain the user management, identity management solutions and authentication/authorization mechanisms used.
C) Offer to locate the NSN employees at the customer premises so they can be supervised by customer.
D) Arrange a meeting to agree how reduce access that will satisfy the customer.

3. What is NOT a risk response strategy?

A) Transfer.
B) Avoid.
C) Report.
D) Accept.

4. What statement BEST describes the correct solution when developing a new Field Operations organization?

A) Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.
B) Subcontracting non Telco work, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.
C) Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located with Field Personnel.
D) Subcontracting high volume work to reduce costs, People located at home, Spare Parts located to meet SLA requirements 24x7.

5. In setting up the service delivery, Operational Service Level Agreements are required for Spare Part Management, Network Optimization and Shared Delivery of Fault Management. Which Lines of Business will you have to set up agreements with?

A) Other Operator Spare Part supplier; NPO; GDC
B) Care; NPO; GDC
C) Care; Customer; GDC
D) Customer; NPO; GDC

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