Nokia SDM Certification - PS NSOP 認定 SDM_2002001030 試験問題:

1. Which is the correct description of Fault Localisation?

A) Provides the real-time monitoring and management of alarms for network elements and infrastructure.
B) Perform the localisation, correction and verification of faults, trouble ticket creation, RCA and correlation of alarms.
C) Fault rectification management and control instances as well as checking alarms and priorities.
D) Fault analysis, verification of parameters and connectivity, fault localisation, diagnostics, RCA and correlation.

2. Which are the five competence levels used in NSN?

A) Beginner, basic, intermediate, advanced, professional.
B) Initial, basic, intermediate, professional, world-class.
C) Initial, basic, intermediate, advanced, world-class.
D) Initial, basic, medium, advanced, excellent.

3. What are the defined Gates in the NSN Sales Work Flow?

A) 1. Customer Selection 2. Go/No Go 3. Bid/No Bid 4. Approval/No Approval 5. Deal/No Deal 6. Start Delivery.
B) 1. Identify Customer Needs 2. Develop a Solution 3. Prepare Commercial Offer 4. Negotiate Contract 5. Prepare PTA.
C) 1, Receive the RFQ 2, Define Bid Team 3, Create Customer Offer 4. Negotiate Contract
5. Prepare Transition Plan.
D) 1. Receive RFQ 2. Develop Solution 3. Prepare Commercial Offer 4. Negotiate Contract
5. Prepare for Delivery.

4. The Network Operations Delivery team receives from the Sales Team, the Risk Log at Handover, which is the basis for the planned contingency reserves in the cost baseline, During operational delivery a new relevant risk is identified, What is the BEST way to manage it?

A) Communicate to the CT Head in the next Operational Review Meeting about the new risk that has been identified.
B) If the new risk is not part of the current Risk Log, than it must be part of a Change Management process and not be included in the contingency reserves.
C) Evaluate the impact and probability and, if needed, make a revision of the contingency reserves in the Cost Baseline and communicate to the relevant stakeholders.
D) Define the response plan for the new Risk and apply it.

5. What is the key function and activities you would undertake to ensure the optimal running of the GNOC?

A) Create an appropriated competence development plan to identify key stake holders who are able to customize the processes of the MS Operations Model.
B) Apply the MS Operations Model to apply the standard FM process as much as possible and ensure there are competent people to use it.
C) Apply the MS Operations Model to set-up a solid PM process and ensure there enough people able to work with it.
D) Set-up a competent organization and ensure people are motivated.

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